Welcome to Cars ‘n’ Bikes. These Terms and Conditions govern your use of the website https://carsnbikes.uk/ and the purchase of bicycles, components, accessories, and workshop servicing from our store. By placing an order with Cars ‘n’ Bikes, you agree to be bound by these Terms.

2. Basis of Sale & Contract Formation

• All orders placed through our website constitute an offer by you to purchase the products in accordance with these Terms.
• Order confirmation emails sent automatically upon order completion acknowledge receipt of your order but do not constitute formal acceptance.
• A legally binding contract is formed when your order is dispatched from our Frodsham shop or when you are notified that your order is ready for in-store collection.
• We reserve the right to decline or cancel any order if goods are out of stock, if an error has occurred in product pricing, or if payment cannot be verified.

3. Pricing & Currency

• All prices displayed on carsnbikes.uk are quoted in British Pounds Sterling (GBP £).
• Prices include UK Value Added Tax (VAT) where applicable at the prevailing rate.
• We take every reasonable care to ensure prices on our website are accurate. In the unlikely event of a pricing error, we will contact you before dispatch to confirm whether you wish to proceed at the correct price or cancel your order.

4. Payment Terms

• Payment must be made in full at the time of placing an online order.
• Payments are conducted over secure, 256-bit encrypted checkout connections.
• We do not store your payment card numbers on our servers.

5. Delivery & In-Store Collection

• Deliveries are made to addresses within the United Kingdom.
• All bicycles undergo a professional Pre-Delivery Inspection (PDI) by our mechanics before dispatch to ensure gears, brakes, and safety components are correctly adjusted.
• Risk in the products passes to you upon delivery to your specified address or upon collection from our Frodsham shop. Title passes once full payment is received.
• Local collection is available free of charge from our premises at 67 Main Street, Frodsham, Cheshire, WA6 7DF.

6. Cancellation & Statutory Consumer Rights

• Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 calendar days of receiving the goods without giving any reason.
• To exercise this right, you must inform us of your decision to cancel by a clear statement (via phone or in writing).
• Returned goods must be in an unused, original condition with all manufacturer tags and packaging intact.
• Nothing in these Terms affects your statutory consumer rights under the Consumer Rights Act 2015, which provides that goods must be as described, fit for purpose, and of satisfactory quality.

7. Faulty Goods & Warranties

• If a product develops a manufacturing defect within 30 days of delivery, you are entitled to reject the goods for a full refund or request a repair/replacement under the Consumer Rights Act 2015.
• Beyond 30 days and within the manufacturer warranty period, we will liaise with the manufacturer to provide an authorised repair, replacement, or warranty resolution.
• Warranties cover manufacturing defects in materials and workmanship. They do not cover normal wear and tear (such as worn brake pads, punctured inner tubes, or tyre tread wear), accidental damage, neglect, or improper assembly by third parties.

8. Limitation of Liability & Governing Law

We do not exclude or limit our liability for death or personal injury caused by our negligence, fraud, or any liability which cannot be excluded under UK law. These Terms are governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.